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Munters’ Website Privacy Notice

The purpose of this privacy notice is to provide information on how Munters AB [556819-2321] (“Munters” or “we”) process personal data on our website

 

1. Sources of Personal Data

We will process personal data about you gathered from the following sources:

  • Personal data that you provide (or have provided) to us.
  • Personal data that has been provided to us by your employer in connection with our relation with your employer as our potential customer, customer or supplier.
  • When relevant, such as for sales purposes, we obtain personal data from publicly available sources such as company websites, social media, or company data bases.

 

2. Description of data processing activities

2.1 Processing of personal data for contact, marketing, support and cookies

Purpose

Personal data

Legal basis

Storage period

We process your personal data in order to be able to communicate with you when you contact us through our different channels, such as the contact forms on our website or by email.

  • ·Contact details, e.g. name, title, employer, telephone number, and email address.
  • ·Information that you share with us in the communication.

The legal basis for the processing of personal data is our legitimate interest in providing our services and being able to respond to questions or other requests that we receive.*

 

  • All communication is as a general rule deleted as soon as your matter with us is completed or upon your request. Your matter will be considered completed one year after last communication unless you represent an active customer of Munters.

We process your personal data in order to communicate about and market our business and products.

  • Contact details, e.g. name, title, employer, telephone number, and email address.

The legal basis for the processing of personal data is our legitimate interests in providing information and market our business to existing and potential customers and other stakeholders.*

  • As a representative of an existing supplier or customer your personal data is processed until you no longer represent the customer and we have been informed of this by you or the customer.
  • Personal data relating to other stakeholders is deleted upon your request. Munters will send an email to you after one year of inactivity to ask if we may keep contacting you.
  • You can unsubscribe from receiving marketing communications at any time by using the link provided in the email or by contacting us at dataprotection@munters.com.

We process your personal data in order to send newsletters which you have requested.

  • Contact details, e.g. name, title, employer, and email address.

The legal basis for the processing of personal data is our legitimate interests in providing you with newsletters upon your request.*

  • Your personal data is processed until you unsubscribe.
  • You can unsubscribe from receiving newsletters by using the link provided in the email or by contacting us at dataprotection@munters.com.

We process your personal data in order to send press releases which you have requested.

  • Contact details, e.g. name, title, employer, and email address.

The legal basis for the processing of personal data is our legitimate interests in providing you with press releases upon your request.*

  • Your personal data is processed until you unsubscribe.
  • You can unsubscribe from receiving press releases by using the link provided in the email or by contacting us at dataprotection@munters.com.

As a contact person for a company (customer, potential customer, supplier or stakeholder) that Munters has a business relationship with, we process personal data that you provide us with to create a profile of the company. We use this personal data to provide you and the company you represent with customized information about Munters and invitations to events. This processing includes segmentation.

  • Contact details, e.g. name, title, employer, phone number and email address.
  • Country.
  • Personal data about you that you have provided to us when you download material and documents from Munters’ website and use our contact forms.
  • Personal data that you have provided when using one of the contact forms on the Munters’ website.
  • Information about how you use our website.
  • Information about which events you have attended.

The legal basis for the processing is our legitimate interest in providing you as a representative of a customer, potential customer, supplier or stakeholder with relevant information about Munters and invitations to relevant events hosted by Munters.*

Personal data about you which is collected through cookies is only processed if you have provided your consent to the use of cookies for this purpose. Please see our cookie policy for further information.

  • Your personal data will be processed until you are no longer a representative of the customer, potential customer, supplier or stakeholder and you have informed Munters of this.
  • You can unsubscribe from receiving customized information by using the link provided in the communication or by contacting us at dataprotection@munters.com.

We process your personal data to provide you with downloaded material from our website (so-called gated content).

  • Contact details, e.g. name, title, employer, and email address.

The legal basis for the processing is our legitimate interest in providing you with the relevant documentation that you have requested from Munters website.*

  • Your personal data will be processed until you are no longer a representative of the relevant customer, supplier or stakeholder and you have informed Munters of this.

We process personal data about you to create new business relations and opportunities and connect with the company that you represent as a potential customer. We use the personal data that you have provided us with to contact you in person if we believe the company that you represent could be interested in Munters’ products and services.

  • Contact details, e.g. name, title, employer, and email address.
  • Personal data about you that you have provided to us when you download material and documents from Munters’ website and use our contact forms.
  • Information about which events you have attended.

The legal basis for the processing is our legitimate interest in enabling new business relations and opportunities with potential customers who have shown interest in Munters’ products and services.*

  • Your personal data will be processed until you are no longer a representative of the relevant customer, supplier or stakeholder and you have informed Munters of this.
  • You can request to not be contacted by Munters for these purposes by emailing us at dataprotection@munters.com.

When you visit our website, we collect information about you with the help of cookies. Some of these cookies are always active and are necessary to provide you with a functioning website.

  • The personal data consists of a unique identifier, IP-address and information about your use of Munters’ website.
  • For more information about the cookies we use, please see our cookie policy.

The legal basis for the processing is our legitimate interest in providing you with a functioning website.*

  • The retention period may vary depending on the cookie. Please refer to our cookie policy for detailed retention information.

When you visit our website, we also use statistical, performance and marketing cookies to help us make the website more user-friendly, measure performance, and for marketing purposes. Some statistical and marketing cookies are provided by third parties.

  • The personal data generally consists of a unique identifier, IP-address and information on how you use Munters’ website.
  • For more information about the cookies we use, please see our cookie policy.

The legal basis for the processing is your consent.

  • The retention period may vary depending on the cookie. Please refer to our [cookie policy] for detailed retention information.
  • You may withdraw your consent at any time by contacting us at dataprotection@munters.com or by following the instructions in our cookie policy in which case the processing will stop. Your consent will only be valid for a maximum of one (1) year, after which you will be asked for a new consent when visiting the website.

Where applicable, we process your personal data in order to establish, exercise, and defend against legal claims.

  • Personal data relating to establish, exercise, and defend against legal claims.

The legal basis for the processing of personal data is our legitimate interest in handling legal claims.*

  • The personal data is stored as long as required in order to establish, exercise, and defend against the legal claims.


*When we rely on our legitimate interest when processing your personal data we have carefully assessed your interests in relation to ours. In this assessment we have conclude that our interests override any competing interests and fundamental rights and freedoms that you have in relation to your personal data. You may contact us to request more information regarding this assessment. You always have the right to object and can read more about your rights below.

2.2 Processing of personal data of representatives for contractual obligations to customers and suppliers

Purpose

Personal data

Legal basis

Storage period

We process your personal data as a representative of a customer or supplier in order to administer and manage customer- and supplier relations and agreements.

  • Contact details, e.g. name, title, employer, postal address, telephone number, and email address.
  • Customer or supplier number.
  • Invoicing information, e.g. responsible contact person, account number, and tax business relationship.

If you are a customer or supplier who is a natural person, the legal basis for the processing of personal data is the performance of contracts (e.g. sole trader).

If you are a representative of a customer or supplier that is a legal entity, the legal basis for processing your personal data is our legitimate interest in managing and administering the relationship and the agreement.*

  • The personal data is saved as long as the agreement is in force including any limitation of actions.
  • Personal data which is processed to manage and administer invoicing and payment is saved for seven years in accordance with the Accounting Act.
  • If you are no longer a representative of the customer or supplier, you can contact Munters and the processing of your personal data will cease if not required by law.

We process your personal data in order to handle deliveries of products and services to the customer or supplier you represent.

  • Contact details, e.g. name, title, employer, postal address, telephone number, and email address.
  • Customer or supplier number and delivery history.
  • Information relating to the delivery.

If you are a customer or supplier who is a natural person, the legal basis for the processing of personal data is the performance of contracts (e.g. sole trader).

If you are a representative of a customer or supplier that is a legal entity, the legal basis for processing your personal data is our legitimate interest in managing and administering the relationship and the agreement.*

  • Personal data processed for the delivery is saved as long as required in accordance with law such as for reclamation or contract purposes.
  • If you are no longer a representative of the customer or supplier, you can contact Munters and the processing of your personal data will cease if not required by law.

We process your personal data when you contact us on behalf of a customer or supplier for support services.

  • Contact details, e.g. name, title, employer, postal address, telephone number, and email address.
  • Customer or supplier number.
  • Information about the support case and any information relating to the support service.

If you are a customer or supplier who is a natural person, the legal basis for the processing of personal data is the performance of contracts (e.g. sole trader).

If you are a representative of a customer or supplier that is a legal entity, the legal basis for processing your personal data is our legitimate interest in managing and administering the relationship and the agreement.*

  • Personal data processed for support services is saved as long as the company you represent has a contract with Munters or longer if required by law or contract. 
  • If you are no longer a representative of the customer or supplier, you can contact Munters and the processing of your personal data will cease if not required by law.

Where applicable, we process your personal data in order to establish, exercise, and defend against legal claims.

  • Personal data relating to the agreement or relation with you/your employer which is relevant to establish, exercise, and defend against legal claims.

The legal basis for the processing of personal data is our legitimate interest in handling legal claims.*

  • The personal data is stored as long as required in order to establish, exercise, and defend against the legal claims.


*When we rely on our legitimate interest when processing your personal data we have carefully assessed your interests in relation to ours. In this assessment we have conclude that our interests override any competing interests and fundamental rights and freedoms that you have in relation to your personal data. You may contact us to request more information regarding this assessment. You always have the right to object and can read more about your rights below.

Who has access to your personal data?

We have implemented appropriate technical and organisational measures to protect your personal data against loss, accidental and unlawful access and unauthorised disclosure. The number of people who have access to your personal information is limited. Only persons associated with us who need to process your personal data in accordance with the purposes set out above will have access to your personal data.

For the purposes of conducting our business and complying with legal requirements and contractual obligations, we share your personal data with the following carefully selected recipients:

  • Munters group entities when necessary in order to conduct our business, please find all Munters entities here [Contact Munters | Munters];];
  • Providers of third party cookies, please see our [cookie policy] for more detailed information;
  • IT suppliers and subcontractors to set up and manage IT functions and systems; and
  • Legal advisors or authorities, if required according to applicable law, requested by a public authority or if necessary for the establishment, exercise or defence of legal claims.

If you wish a complete list of our recipients and jurisdictions, please contact us at dataprotection@munters.com.

The recipients of your personal data may be based in countries outside the EU/EEA, which may have a lower level of protection of personal data than within the EU/EEA. The transfers are based on our legitimate interest and is needed to conduct our business. When transferring personal data to countries outside the EU/EEA, we use standard contractual clauses approved by the European Commission to ensure a sufficient level of protection for your personal data, unless another legal basis for the transfer applies, such as an adequacy decision by the EU Commission. For all IT suppliers and third party cookie suppliers in the US, the transfer relies on the EU-US Data Privacy Framework. If you wish to obtain a complete list of third country transfers or a copy of the applicable standard contractual clauses, please contact us at dataprotection@munters.com.

What are your rights?

You have several rights when we process personal data about you. If you wish to exercise any of the rights listed below or if you have any questions regarding our processing of your personal data, please contact us at dataprotection@munters.com. If you have any objections or complaints about the way we process your personal data, you have the right to file a complaint with the Swedish Authority for Privacy Protection (Sw. Integritetsskyddsmyndigheten).

Right of access and information

You may request to be informed whether we are processing personal data about you and, if so, to receive a copy of it, together with other supplementary information on the purposes of the processing, the categories of personal data concerned by the processing, the recipients to whom the personal data have been or will be disclosed, the retention period and the existence of the right to request rectification and erasure as well as to request restriction and to object to processing. You also have the right to be informed of the right to lodge a complaint with IMY and of the source of the personal data, as well as of the existence of automated decision-making together with certain additional information.

Right to rectification

If you believe that the personal data we process about you is inaccurate or incomplete, you can request that the data be rectified or completed.

Right to object

When we process personal data based on our legitimate interest, you have the right to object to the processing at any time. If we cannot demonstrate compelling legitimate grounds to continue processing the data, we must stop the processing of the personal data. You also have the right to object to processing of personal data for direct marketing purposes, including profiling.

Right to restriction of processing

In certain cases, for example if you have objected to our processing of your personal data, contested the accuracy of the personal data or if the processing is unlawful, you have the right to request the restriction of the processing of your personal data. By requesting a restriction, you have the possibility, at least for a certain period of time, to stop us from using the data other than to, e.g., defend legal claims, for example. You can also prevent us from erasing the data, for example if you need the data to claim damages.

Right to erasure

You have the right to have your personal data deleted if it is no longer necessary for the purposes for which it was collected, if you have withdrawn the consent on which the processing was based, if you object to the processing and there are no overriding legitimate grounds for the processing, if the personal data has been processed unlawfully, or if the personal data must be deleted in order to fulfil a legal obligation.

Right to data portability

You have the right to obtain the personal data that you have provided to us in a structured, commonly used and machine-readable format and transfer this data to another controller if the processing is based on your consent or an agreement between us

Right to withdraw consent

Where we process personal data based on your consent, you have the right to withdraw the consent at any time. We are then obliged to stop processing your personal data on the basis of your consent with future effect.

Changes

If any changes are made concerning the processing of your personal data, we will inform you of the changes by publishing an updated version of this privacy notice on our webpage.

This notice was last updated on 30 September 2024.